Return Requests

If you would like to request a return, please contact Kavyron™ Customer Care before sending any product back.

Your request should include your order number, the item involved and a short explanation of the reason for the return.

Return Condition

Unless otherwise agreed due to a product defect or shipping issue, returned products should be in suitable condition and include the original accessories, components and packaging reasonably required to identify and inspect the item.

Returns may be affected where a product shows:

• Significant use beyond reasonable inspection.
• Accidental or avoidable damage.
• Unauthorized modification or repair.
• Missing essential accessories or components.

Damaged, Incorrect or Incomplete Orders

If your order arrives damaged, incomplete or different from what you ordered, contact us as soon as possible.

Please provide photographs of the item, packaging and shipping label where available so that we can review the issue.

Return Instructions

Return destinations and procedures may vary depending on the product, destination and circumstances.

Please wait until our customer service team provides return instructions before shipping an item.

Refund Processing

When a refund is approved, it will generally be issued through the original payment method where supported.

Financial institutions and payment providers may require additional processing time before the amount appears in your account.

Shipping Charges

Responsibility for return shipping costs may depend on the reason for the return and the circumstances of the order.

If an item is confirmed to have arrived damaged, incorrect or defective, our customer service team will provide the applicable resolution.