We're Here to Help.
Questions about a Kavyron™ product, an existing order, compatibility, shipping or returns? Our customer care team is available to assist you.
Customer Support
For the fastest assistance regarding an existing order, please include your order number and the email address used when placing your order.
For product-related questions, please include the product name, device model where relevant, and a short description of your question. Photos may be helpful when contacting us regarding a damaged, incomplete or incorrect item.
service@kavyron.com
+86 755 8280 1522
8:00 AM–10:00 PM
Product & Compatibility Questions
Kavyron™ sells consumer electronics including wireless audio products, Bluetooth speakers, microphones, chargers, power accessories, keyboards, mice and other digital accessories.
If you are unsure whether a product is compatible with your device, please send us the Kavyron™ product name together with the model of your phone, computer, tablet or other device.
Response Times
We aim to review customer service enquiries as quickly as reasonably possible during our customer service hours.
Response times may occasionally be longer during high-volume periods, public holidays or when additional information is required to review an order or technical question.